Frequently Asked Questions
Are you Pet Friendly?
We love furry friends! Please contact us before booking so we can organise a appropriate accommodation / site. Click here for more information on our pet policy
Do you have tent or grass sites?
Unfortunately all our sites come with gravel, these sites are only suitable for caravans / motorhomes or other vehicles that do not have soft floors or require pegging into the ground
When is Check in & Check out?
Check in from 2pm and Check out is at 10am. We offer online check in so you can skip the wait, check straight into your accommodation/site and start enjoying your time in Denmark.
What if we are arriving late?
If you have a pre arranged booking and completed your online check in you may arrive after office hours, our office team will leave your keys out so that you can collect after hours. Please contact the park on (08) 9848 2200 to arrange your late check in.
What is your cancellation policy?
Our cancellation policy can change depending on the time you are booking for, for a full outline of our policies please click here
Can we have fires?
Unfortunately we don’t allow individual fire pits, however our park has a spacious fire pit within the park that can be used when the weather is suitable and if there are no fire restrictions in place in the region. Please get in touch with our staff if you would like to make use of the communal fire pit.
Do you have air conditioning?
All our accommodation comes with split system heating & cooling to make sure you have a comfortable stay, no matter what the weather is doing!
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What if I am bringing a trailer or have an extra car?
All of our accommodation comes with a parking space for one vehicle. Should you have additional vehicles please contact our office on (08) 9848 2200 to arrange.
What is the maximum size caravan/motorhome you can accommodate?
Our Powered Ensuite sites are very spacious so we can accommodate up to 30ft/9 metres. If your Caravan/Motorhome is larger please contact our office so we can arrange the correct spot for you!
Still have a question? Please contact us here